eTrain Anytime Archives Purchasing Request
You are registering
for an audio/visual presentation archived for your convenience.
Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted. Your archive will be sent to the email address provided within 5 business days from the date it was ordered. Your program's link and handout will be included in your confirmation letter. You will have unlimited viewing access for 60 days after you receive the archive link
Preparing for Workplace Violence
A Good Plan Can Stop the Bad Guys in their Tracks
In today’s increasingly violent world, we need to prepare for violent threats from within our credit unions as well as from without. FBI statistics reveal there are over 1.5 million incidents of workplace violence in a typical year, incidents that cost the US economy a whopping $36 billion annually.
While most of us have both a disaster recovery plan and a robbery plan in place, many credit unions do not currently consider the possibility of other forms of workplace violence: the jilted spouse or significant other of a co-worker, the member who is denied a loan, an employee who believes they’ve been wrongfully terminated, . . .virtually anyone with an axe to grind. Protecting both members and staff is an essential element of credit union operations and a regulatory mandate under section 748 of NCUA rules and regulations. This session reviews recent guidance issued by federal regulators on understanding the risk of workplace violence and how you can prepare for this threat. Are you ready?
Who should attend?
- Member Service
- Branch Managers
- Human Resources
Meet the presenter, Diane Pape Reed:
A nationally-recognized speaker, writer, and communications professional, Diane Reed is President of CUDoctor, a full-service credit union consultancy, assisting credit unions nationwide with human resources, marketing, community relations, compliance, sales, training, and executive support. Previously, she was VP of Administration for a mid-sized credit union for 10+ years, where she oversaw the HR, marketing, business development, community relations, training, compliance, and sales functions.
As part of her credit union’s community outreach, she brought five in-school branches to area schools, three in high schools, and two in elementary schools. One of her high school branches was featured on Dateline NBC. In addition, Diane has received numerous awards and has written articles for industry publications. She graduated from George Mason University with a Bachelor’s in Speech Communication.
$195 for League Member
|You must be a member of your state league to attend this presentation.