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Business Account Administration

What documentation should you require when a member wants to open a corporate business account?

Join credit union compliance expert Mary-Lou Heighes as she gives you the know-how to open and maintain business accounts of all types and sizes. You’ll learn your credit union’s rights and responsibilities to your business account holders, including the eligibility your credit union must require for business accounts within your field of membership. You’ll discuss how to verify who is authorized as an account signer, what kind of business they can transact, and the signature cards and forms the account holders should complete.

After this session, participants will be able to:

  • Recognize eligibility for business accounts within the field of membership
  • Identify documentation requirements and resources for business forms
  • Understand how businesses are organized
  • Verify the authorized signers according to the business account holder’s documentation
  • Comprehend how business accounts are insured under the NCUSIF

Who Should Attend?
Credit union staff that open, maintain, or close member business accounts or who establish business account policies and procedures, especially in these positions:

  • Member Service
  • New Accounts
  • Branch Manager
  • Call Center
  • Operations
  • Compliance
  • Audit
  • Training

Meet the presenter, Mary-Lou Heighes:
Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs and compliance training and assistance. She provides compliance training all over the country for various state leagues and credit unions, and also speaks at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, has conducted dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. She spent many years working on the very laws and regulations she trains on today.

Mary-Lou has been involved in the credit union movement since 1989. She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business.

Registration Investment: $195 for League Member
You must be a member of your state league to attend this presentation.
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Webinar to participate in: eTrain: Business Account Administration
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