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  • Duplication of work in different work units
  • Loss of information in transition
  • Cumbersome workarounds
  • Confusion about who is accountable
  • Exhaustive work that adds zero value

Process is the cornerstone of operational efficiency. When you have a clear picture of who does what, when, why, and how, you can quickly identify non-value-add work and optimize the return on your investment. In this session, Connie Siu will discuss how to:

  • Identify and remove failure work
  • Loss of information in transition
  • Build collaboration across the organization
  • Accelerate and build lasting results
  • Enhance agility for growth


This information is valuable for all credit union staff in all departments.

Registration Investment: $195 for League Member
You must be a member of your state league to attend this presentation.
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Webinar to participate in: eTrain: Avoiding the Trap of Operational Inefficiencies: Uncover & Eliminate the Gremlins of Inefficiency
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