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PROGRAM DESCRIPTION


Cross Selling Your Lending Services

Consultative member service and cross-selling of our lending products is a reality in today's lending environment. Many institutions are implementing cross-selling strategies, including auto-payments, product bundling, and pre-approvals.

This webinar will examine what credit unions are doing with their lending portfolio to maximize their membership as well as determine which cross-selling strategies are actually driving an increase in lending revenue.

Who should attend?
This program is important for all credit union professionals whose staff provides member service and sales, especially in the following departments:

  • Consumer Lending
  • Real Estate Lending
  • Member Service
  • New Accounts
  • Teller
  • Call Center
  • Card Services
  • Marketing

Meet the presenter, Dr. Brandi Stankovic:
Dr. Brandi Stankovic is an organizational change expert and motivational speaker with a creative, people-centric, and results-driven approach to problem solving and planning. She has more than 15 years of experience in providing solutions for clients, including award-winning education, strategic planning, leadership transition and human capital management.

Brandi is a senior partner of Mitchell Stankovic and Associates (MSA), a global strategic consulting firm. Brandi spends her time consulting with CEOs and their teams, writing books and articles related to leadership and organizational health, and speaking to audiences from across the globe. Prior to MSA, Brandi worked as the Vice President of Marketing and Administration for Ventura County Credit Union and the Director of Education at Harland, Fortune 500 Company serving financial institutions.

Brandi is the Young Leaders vice chair for CMN Hospitals Credit Unions for Kids, the HRD Network Board consultant, World Council of Credit Union’s Global Women Leadership Network sister society advisor USA, volunteer manager at Aid for AIDS Nevada, and a Development Educator CUDE and I-CUDE.

Brandi is also a professor of business at the College of Southern Nevada and is certified in teaching English as a foreign language. She received her Bachelors in Finance and Economics at UNR, Masters of Business Administration from USD and Doctorate in Organizational Leadership from Pepperdine University.

   
Registration Investment: $195 for League Member
You must be a member of your state league to attend this presentation.
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Webinar to participate in: eTrain: Cross Selling Your Lending Services
 
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