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PROGRAM DESCRIPTION

Communication expert Pamela Jett will help you learn:

  • Techniques to keep a lid on your emotions when they are at the boiling point
  • Powerful strategies to help others "calm down"
  • How to manage conflict and confrontation with tact and finesse
  • How to communicate with specific types of difficult people

Meet the presenter, Pamela Jett:

As an internationally recognized communication skills expert, speaker and author Pamela Jett works with professionals to better understand that “Words Matter” when we are looking to achieve results, make an impact, and improve effectiveness.  Each of Pamela’s unique programs is power-packed with practical application and real-life techniques.  Her unique blend of humor and intellect are sure to leave you inspired and ready to make positive changes for increased success.

Specializing in programs for credit unions, Pamela has helped credit unions and state leagues nationwide achieve greater results and provide better service for members. With over 15 years of platform experience, Pamela has been recognized nationally for her presentation skills and is the author of several video and audio programs including Communicate with Confidence, Credibility, and Influence and Mind Your Own Business:  A Career Management System. In 2007, she earned the coveted certified speaking professional designation from the National Speakers Association.  Pamela is one of less than 500 women world-wide to hold that honor.

Anyone and everyone in your credit union who wants to communicate with tact and diplomacy to defuse emotional situations.

Registration Investment: $195 for League Members
You must be a member of your state league to attend this presentation.
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Webinar to participate in: Calm, Cool, & Collected: Communication Skills for Emotionally Charged Situations
 
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