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Collections for Credit Unions
Delinquent loans. Nobody wants them, not the borrower and certainly not your credit union. But as a collector, your job is to resolve them.
Get the communication and collection skills you need to protect your credit union from loan losses and work with borrowers to bring problem loans current. Credit union lending expert Rick Menton will pack this webinar with operational guidelines for a methodical, organized approach to credit union collections. Mr. Menton will utilize real life experiences from his years in collections to emphasize and highlight information. Even experienced collectors can get valuable tips and techniques for handling delinquent loans and accounts.
- Delinquency causes
- Using the telephone
- The voice
- Under 30-day delinquency ratios
- Skip tracing
- Using the Internet
- Handling debtor objections
- Repos and collateral
- Fair Debt Collections Practices Act (FDCPA)
Who Should Attend?
About the presenter, Rick Menton:
Rick Menton is an exciting credit union presenter and seminar leader, based in Tulsa, OK, who has made presentations in every state except Alaska. His presentations are based on nearly 40 years of experience in consumer finance companies, league and trade association management for 2 different state leagues, various credit unions, and as a credit union CEO. He has led presentations on lending, collections, board governance, policies, strategic planning, employee relations and more.
Rick received the "Hometown Hero" Award from the mayor of Tulsa as someone instrumental in helping to boost the Tulsa economy by bringing new business to the community. He has served on the board and as chairman of Consumer Credit Counseling of Minnesota. He has received CUNA's Certified Credit Union Executive (CCUE) designation and the Certified League Executive (CLE) designation from CUNA and the University of Wisconsin's Management Institute. He received his degree in communications from the University of Minnesota.
Meet the presenter, Rick Menton:
Rick Menton is the CEO of Cherokee Strip Credit Union in Ponca City, OK. Rick previously spent 23 years with the Oklahoma and Minnesota Credit Union Leagues in senior management positions. Additionally, he has worked as a marketing executive, lender, and collector for credit unions and consumer finance companies.
Rick has received outstanding reviews as the presenter of CCUL’s s one-day Basic Lending Seminar and Financial Counseling for Loan Officers and Skip Tracing webinars. Rick has made presentations in 49 states for state credit union trade associations and credit unions. Additionally, he has made presentations for CUNA, the World Council of Credit Unions, and the Combined Council of Auto Credit Unions.
$195 for League Members
|You must be a member of your state league to attend this presentation.