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Mr. Menton will utilize real life experiences from his years in collections to emphasize and highlight information. Even experienced collectors can get valuable tips and techniques for handling delinquent loans and accounts.
- Delinquency causes
- Using the telephone
- The voice
- Under 30-day delinquency ratios
- Skip tracing
- Using the Internet
- Handling debtor objections
- Repos and collateral
- Fair Debt Collections Practices Act (FDCPA)
Meet the presenter, Rick Menton:
Rick Menton is the CEO of Cherokee Strip Credit Union in Ponca City, OK. Rick previously spent 23 years with the Oklahoma and Minnesota Credit Union Leagues in senior management positions. Additionally, he has worked as a marketing executive, lender, and collector for credit unions and consumer finance companies.
Rick has received outstanding reviews as the presenter of CCUL’s s one-day Basic Lending Seminar and Financial Counseling for Loan Officers and Skip Tracing webinars. Rick has made presentations in 49 states for state credit union trade associations and credit unions. Additionally, he has made presentations for CUNA, the World Council of Credit Unions, and the Combined Council of Auto Credit Unions.
$195 for League Members
|You must be a member of your state league to attend this presentation.