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When a delinquent borrower or negative accountholder plays “Hide-and-Seek” with you and your credit union, what resources and tools can help you win the game?
Get the upper hand in your collections game, even when loan or account documentation is sketchy, with the many Internet tools and locator resources that experienced skip tracers use.
Presenter Rick Menton will show you the most effective and efficient ways to find missing members and help avert potential losses. You will learn about:
- Preventative methods to eliminate potential skips
- Free and paid online skip tracing resources
- Skip tracing clues in the loan application and the transaction history
- Tips and techniques for skip tracing by telephone
Who Should Attend?
Credit union staff that are responsible for locating members with problem loans or accounts, such as:
- Loan officers
- Loan processors
- New account specialists
- Fraud and auditing professionals
About the presenter, Rick Menton:
Rick Menton is an exciting credit union presenter and seminar leader who has made presentations in every state except Alaska. His presentations are based on nearly 40 years of experience in consumer finance companies, league and trade association management for 2 different state leagues, various credit unions, and as a credit union CEO. He has led presentations on lending, collections, board governance, policies, strategic planning, employee relations and more.
Rick received the "Hometown Hero" Award from the mayor of Tulsa, OK as someone instrumental in helping to boost the Tulsa economy by bringing new business to the community. He has served on the board and as chairman of Consumer Credit Counseling of Minnesota. He has received CUNA's Certified Credit Union Executive (CCUE) designation and the Certified League Executive (CLE) designation from CUNA and the University of Wisconsin's Management Institute. He received his degree in communications from the University of Minnesota.
Meet the presenter, Rick Menton:
Rick Menton is the CEO of Cherokee Strip Credit Union in Ponca City, OK. Rick previously spent 23 years with the Oklahoma and Minnesota Credit Union Leagues in senior management positions. Additionally, he has worked as a marketing executive, lender, and collector for credit unions and consumer finance companies.
Rick has received outstanding reviews as the presenter of CCUL’s s one-day Basic Lending Seminar and Financial Counseling for Loan Officers and Skip Tracing webinars. Rick has made presentations in 49 states for state credit union trade associations and credit unions. Additionally, he has made presentations for CUNA, the World Council of Credit Unions, and the Combined Council of Auto Credit Unions.
$195 for League Members
|You must be a member of your state league to attend this presentation.