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PROGRAM DESCRIPTION

  • How long can a hold be placed on a check?
  • Who is allowed to negotiate checks payable to an estate or a business?
  • What are the requirements for reimbursing members for unauthorized transfers?
  • Are we responsible for forged endorsements and signatures on checks?
  • When are accountholders responsible for check losses?
  • Where do we deposit funds for SSA Rep Payees?
  • Why should we be concerned if there are no trade lines on a credit report?

Meet the presenter, Mary-Lou Heighes:

Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs and compliance training and assistance. She provides compliance training all over the country for various state leagues and credit unions, and also speaks at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, has conducted dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. She spent many years working on the very laws and regulations she trains on today.

Mary-Lou has been involved in the credit union movement since 1989. Before founding Compliance Plus, Inc. in 2000, she spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business.

  • Member Service
  • Teller
  • New Accounts
  • Lending
  • Branch Manager
  • Operations
  • Compliance
  • Security
  • Training/Professional Development
Registration Investment: $195 for League Members
You must be a member of your state league to attend this presentation.
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Webinar to participate in: eTrain: A Frontline Perspective: Protecting Your Credit Union from Losses
 
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