eTrain Anytime Archives Purchasing Request

You are registering for an audio/visual presentation archived for your convenience.

Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted. Your archive will be sent to the email address provided within 5 business days from the date it was ordered. Your program's link and handout will be included in your confirmation letter. You will have unlimited viewing access for 60 days after you receive the archive link



  • Identify key strategies for Member Engagement
  • Learn what you can do to take ownership of your members and consistently deliver EXTRAordinary Service
  • Determine the best approach to create EXTRAordinary experiences for our members
  • Explore the art of communication to engage members in the right conversation
  • Refine your listening skills to enhance the Member Experience
  • Discover ways to brand yourself as a Service EXTRAordinaire Champion
  • Learn what you can do to avoid “brand killer” phrases that impact the member experience
  • Explore ways to create Win/Win/Win Solutions

  • Management
  • Business Development
  • Call Center
  • Lending
  • Operations
  • Marketing
  • Member Service
Registration Investment: $195 for League Member
You must be a member of your state league to attend this presentation.
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Webinar to participate in: Outbound Calling: How to Increase Engagement, Revenue, & Retention
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