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Even non-lending staff needs to know how to avoid discriminatory statements or questions that could discourage borrowers and jeopardize your credit union’s Fair Lending compliance. Join this webinar to help guide your non-lenders through the basic requirements of Regulation B and the Equal Credit Opportunity Act.

  • What questions CAN you ask an applicant? What questions CAN’T be asked?
  • What are the “protected classes” of applicants?
  • What types of comments might appear to discourage or discriminate against an applicant?
  • If an applicant tells you information that you aren’t allowed to ask about, how should you respond?

  • Member Service
  • Teller
  • Receptionist
  • Call Center
  • Loan Processor
  • Operations
  • Compliance
Registration Investment: $195 for League Member
You must be a member of your state league to attend this presentation.
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Credit Union
City State Zip
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Your E-mail Address
Webinar to participate in: Fair Lending Compliance for Non-Lending Staff
Payment Options
Credit Card
  Amount to be charged:
  Card number:
  Expiration date: (mm/yyyy) /
  Cardholder's name:
(exactly as it appears on card)
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