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The advance of the virtual branch—and the ability of customers to transact at a time and place of their choosing—have severely reduced branch traffic. It is time to consider a new paradigm and re-examine the root issue. The key is engagement: creating reasons for customers and prospects to interact with the institution, both online and in-person. Join this content-rich session where David Peterson will discuss specific strategies for an engagement-driven branch service model that will integrate into and augment your virtual branch services.

  • CEO
  • Board of Directors
  • Senior Management
  • Business Development
  • Marketing
  • Operations
  • Information Technology
Registration Investment: $200 for League Member
You must be a member of your state league to attend this presentation.
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Webinar to participate in: Branch Transformation: The Future of the Unified User Experience
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