Education & Training Services


Click here for BSA Compliance School Seminar brochure
Dates and Locations for this Seminar
  • Tuesday April 9 Provident CU, Oakland Airport Room 8301 Edgewater Dr. Oakland, CA, 94621
  • Wednesday April 10 California Credit Union Center, Suite 600 2855 East Guasti Rd. Ontario, CA, 91761
  • Thursday April 11 LBS Financial Credit Union (Learning Center) 5505 Garden Grove Blvd. Westminster, CA, 92683

Is your credit union’s Bank Secrecy Act compliance program as effective as it should be? Would your examiners agree?
Get ready to take your BSA compliance program to the next level. In just one information-packed day, credit union compliance expert Mary-Lou Heighes will provide you with the tools and insights you need to excel in your BSA monitoring, reporting, and training responsibilities.

  • Risk assessments – how and why are they conducted?
  • Customer due diligence – when is it necessary?
  • Handling high-risk members
  • Handling high risk activities
  • Reporting rules and tools
  • Staff, management and board training – what to teach, how to evaluate training, and training resources
  • Tools, tips, and techniques for managing your BSA and OFAC programs
  • Responding to law enforcement requests
  • Cases and other recent developments in BSA enforcement

Plus, at the end of the day you’ll be able to test and certify your BSA and OFAC knowledge.

About Our Presenter, Mary-Lou Heighes:
Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs. She provides compliance training all over the country for various state leagues and credit unions, and also speaking at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. For the past eight years, she has also spent many long hours drafting, rebutting, and advising on legislative issues at the state and federal level.

Mary-Lou has been involved in the credit union movement since 1989. She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business.

Who Should Attend?
This program has valuable information for BSA Officers, managers, and others who are responsible for setting up and monitoring their credit union’s BSA programs. Participants should have a solid understanding of basic BSA and OFAC requirements.

Educational Investment:

Member Credit
Unions with
Power Learner Passport
Member Credit
Unions without
Power Learner Passport
Credit Unions
(Registration received or postmarked on or before 04/02/2013)
$175 $225 $395
Regular Registration $225 $275 $480
Seminar Times:
Registration: 8:30 a.m. - 9:00 a.m.
Seminar:  9:00 a.m. - 4:00 p.m.

What is Included: Your training package includes a networking luncheon.  Each participant will also receive the seminar handbook and an attractive certificate to frame or add to your employee file.

Note:  Parking fees and overnight accommodations are not included in the seminar fee.

Cancellation Policy: Cancellations must be made at least four (4) business days prior to the seminar date to be eligible for a refund. NO refund will be made for cancellations received less than four (4) business days before the seminar. Replacements are always welcome to attend.

100% Satisfaction Guarantee: Your satisfaction is our #1 priority.  We guarantee you’ll be completely satisfied with this valuable seminar or the Leagues will refund your entire registration fee.

Financial Assistance:  California and Nevada credit unions needing financial assistance in order to participate are encouraged to apply for funding through the Richard Myles Johnson Foundation. To receive an application, please click on the following link to get a .pdf with more details and the application.

Recording:  Electronic recording of any portion of this seminar is not permitted. Thank you for your cooperation.

Dress: Business-casual attire is appropriate, but bring a sweater or jacket, as meeting rooms can be cool.

Continuing Education (CE):  The League follows the regulations as outlined in the California Accountancy Act. Educational sessions at this seminar may qualify for CE credit. If you are interested in receiving CE credit, please inform us when you register for this event.

Questions? For more information about this seminar or other upcoming events, please visit our website at or call (800) 472-1702, option 2.