Education & Training Services


Click here for Basic Mortgage Lending Compliance Seminar brochure
Dates and Locations for this Seminar
• Tue October 8 LBS Financial Credit Union, 5th Floor 5505 Garden Grove Blvd. Westminster, CA 92683 Location Full
• Wed October 9 California Credit Union Center, Suite 600 2855 East Guasti Rd. Ontario, CA, 91761
• Thur October 10 California Credit Union, Suite 700 701 N. Brand Blvd. Glendale, CA 91203
• Tue October 15 So-Val Tel Federal Credit Union 4986 E. Clinton Way Fresno, CA 93727
• Wed October 16 SAFE Credit Union, Corporate Office 3720 Madison Ave. North Highlands, CA, 95815
• Thur October 17 Provident Credit Union, Oakland Airport Room 8301 Edgewater Dr. Oakland, CA, 94621

So many mortgage lending changes have been thrust upon the financial industry this year that it’s time to take a fresh look at the new as well as the unchanged compliance and documentation rules, from the time you receive the loan application all the way through funding.

In this one-day workshop credit union compliance expert Mary-Lou Heighes will walk you through all the regulatory requirements for mortgage lending, including first and subordinate liens, Home Equity Lines of Credit (HELOCs), and higher priced mortgages.

Whether you are new or experienced in mortgage lending, you’ll get the information you need to smooth your way through all the new mortgage procedures.

We will start with the application process, covering topics such as:

  • What is an application? Different regulations define this differently.
  • What fair lending issues do you need to be aware of? Equal Credit Opportunity Act (ECOA), Fair Housing Act, and Fair Lending requirements
  • What are the new appraisal notice requirements under two different regulations
  • Who gets the adverse action notice, when, and what should it say? This includes the newly redesigned notices.
  • What information can the credit union consider in the application process?

Then we will move on to disclosure issues:

  • Which disclosures must be given out with an application, even online?
  • How many days do we have to provide certain disclosures –appraisal notices, early disclosures, disclosures at consummation, revising errors?
  • Does the Real Estate Settlement Procedures Act (RESPA) apply to this transaction?
  • How do I properly complete the Good Faith Estimate (GFE) and Settlement Statement, and when are these forms required? If finalized, we’ll discuss the combined forms – the Loan Estimate and the Closing Disclosure (or preview the proposed combined forms.)
  • How does the RESPA-required GFE differ from a GFE provided on a HELOC?
  • What do we do to set up escrow accounts?

Additionally, we will review:

  • Loan limits
  • Valuation and appraisal requirements and guidance
  • Flood insurance
  • SAFE Act registration
  • Home Mortgage Disclosure Act coverage and reporting requirements
  • And more RESPA and Truth in Lending requirements

Q. We don't do first mortgages, only HELOCs. Do we really need to spend a whole day on regulations?
A. Absolutely - with the exception of a couple of paragraphs here and there, everything we talk about is just as applicable to HELOCs and subordinate lien loans as it is to purchase money and first lien loans.

This session is designed for mortgage loan officers, processors and compliance and audit professionals. It provides an up-close view of the regulations that affect every step of the mortgage process. The entire process is changing in January of 2014. Through this session, participants will gain an understanding of what the changes are, and will be able to implement the changes necessary for their own programs.

Who should attend?
New loan officers and processors and seasoned credit union professionals who want basic knowledge or a refresher course on current mortgage lending laws and regulations, especially staff in these positions:

  • Real Estate Lender
  • Consumer Lender
  • Aspiring Lender
  • Compliance Professional
  • Operations Professional

Meet the presenter, Mary-Lou Heighes:
Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs and compliance training and assistance. She provides compliance training all over the country for various state leagues and credit unions, and also speaks at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, has conducted dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. She spent many years working on the very laws and regulations she trains on today.

Mary-Lou has been involved in the credit union movement since 1989. She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business. 

Educational Investment:

Member Credit
Unions with
Power Learner Passport
Member Credit
Unions without
Power Learner Passport
Credit Unions
(Registration received or postmarked on or before 10/02/2013)
$175 $225 $395
Regular Registration $225 $275 $480
Seminar Times:
Registration: 8:30 a.m. - 9:00 a.m.
Seminar:  9:00 a.m. - 4:00 p.m.

What is Included: Your training package includes a networking luncheon.  Each participant will also receive the seminar handbook and an attractive certificate to frame or add to your employee file.

Note:  Parking fees and overnight accommodations are not included in the seminar fee.

Cancellation Policy: Cancellations must be made at least four (4) business days prior to the seminar date to be eligible for a refund. NO refund will be made for cancellations received less than four (4) business days before the seminar. Replacements are always welcome to attend.

100% Satisfaction Guarantee: Your satisfaction is our #1 priority.  We guarantee you’ll be completely satisfied with this valuable seminar or the Leagues will refund your entire registration fee.

Financial Assistance:  California and Nevada credit unions needing financial assistance in order to participate are encouraged to apply for funding through the Richard Myles Johnson Foundation. To receive an application, please click on the following link to get a .pdf with more details and the application.

Recording:  Electronic recording of any portion of this seminar is not permitted. Thank you for your cooperation.

Dress: Business-casual attire is appropriate, but bring a sweater or jacket, as meeting rooms can be cool.

Continuing Education (CE):  The League follows the regulations as outlined in the California Accountancy Act. Educational sessions at this seminar may qualify for CE credit. If you are interested in receiving CE credit, please inform us when you register for this event.

Questions? For more information about this seminar or other upcoming events, please visit our website at or call (800) 472-1702, option 2.