Education & Training Services

ETRAIN ANYTIME WEBINAR PURCHASING REQUEST

Please start your registration process by selecting your Credit Union.

You are registering for an audio/visual presentation archived for your convenience.

We are offering a variety of archived presentations for your convenience. Simply complete the registration information below and submit, and you will receive a link to this exciting presentation. Add more value to the information you are receiving by sharing this audio/video event with all of your team members.

Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted. Your archive will be sent to the email address provided within two (2) business days from the date it was ordered. Your program's link and handout will be included in your confirmation letter. You may view the program as many times as you want within 60 days of receiving the archive link.

Thank you for signing up for one of our informative audio/visual webinar presentations.
Make sure you select the correct presentation you plan on receiving!

PROGRAM DESCRIPTION
eTrain: Plastic Card Fraud

Fighting Back Against Credit & Debit Card Losses

The plastic card fraud battle continues to rage for credit unions. Criminals are being even more creative, adding skimmers to POS devices or placing wireless cameras in the view of the skimming devices. They are also focused on PIN fraud where they can put cash in their pockets.

If your credit union offers credit and debit cards, you need to know your options, rights, and liabilities in dealing with fraudulent transactions.

Join Ann Davidson from CUNA Mutual Group as she discusses the magnitude of the fraud problem, strategies for fighting fraud, and ways to measure the effectiveness of your fight.  

During this program we will deal with the difficult questions confronting all of us:

  • How serious is this fraud problem, and how did we get here?
  • What tactics are currently effective in fighting plastic card fraud?
  • How can we know if we are winning?
  • What security steps can we take now to limit plastic card fraud losses in the future?

Who should attend?
Those who create or administer credit and debit card fraud policies or procedures, especially in these positions:

  • Card Services
  • Member Service
  • Manager & Professionals
  • Teller Supervisor or Teller
  • Branch Manager or Supervisor
  • Risk Management or Security Professional
  • Compliance Professional

Meet the presenter Ann D. Davidson:
As Senior Consultant in Risk Management for CUNA Mutual Group in Madison, Wisconsin, Ann D. Davidson is responsible for loss prevention and risk management solutions for paper, plastic, and electronic payment system risk exposures. She researches information on claims, underwriting, risk management, and outside vendors such as card processors and card companies. Her presentation on Plastic Card Fraud has received high evaluation scores and praise at conferences nationwide.

Ms. Davidson joined CUNA Mutual Group in January, 1974. She attended the University of Wisconsin-Madison and is a member of the International Association of Financial Crime Investigators Group.

  Those who create or administer credit and debit card fraud policies or procedures, especially in these positions: • Card Services • Member Service • Manager & Professionals • Teller Supervisor or Teller • Branch Manager or Supervisor • Risk Management or Security Professional • Compliance Professional
Registration Investment: Power Learner Passport - (click for details)
   


Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

eTrain’s Webinar Series: Quality education brought to your credit union at a low cost.

Want to know more about all the upcoming eTrain webinars?
Just call the League at (800) 472-1702, option 2.

   

ARCHIVED WEBINAR PURCHASING REQUEST
You are registering for an archived audio/visual presentation. Simply complete the registration information below and submit. Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted.

Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.

Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.