Education & Training Services

ETRAIN ANYTIME WEBINAR PURCHASING REQUEST

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You are registering for an audio/visual presentation archived for your convenience.

We are offering a variety of archived presentations for your convenience. Simply complete the registration information below and submit, and you will receive a link to this exciting presentation. Add more value to the information you are receiving by sharing this audio/video event with all of your team members.

Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted. Your archive will be sent to the email address provided within two (2) business days from the date it was ordered. Your program's link and handout will be included in your confirmation letter. You may view the program as many times as you want within 60 days of receiving the archive link.

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PROGRAM DESCRIPTION
eTrain: Skip Tracing

When a delinquent borrower or negative accountholder decides to play “Hide-and-Seek” with you and your credit union, what resources and tools can help you win the game?

Get the upper hand in your collections game, even when loan or account documentation is sketchy, with the many Internet tools and locator resources that experienced skip tracers use.

Presenter Rick Menton will show you the most effective and efficient ways to find missing members and help avert potential losses. You will learn about:

  • Preventative methods to eliminate potential skips
  • Free and paid online skip tracing resources
  • Skip tracing clues in the loan application and the transaction history
  • Tips and techniques for skip tracing by telephone

Who Should Attend?
Credit union staff who are responsible for locating members with problem loans or accounts, such as:

  • Collectors
  • Loan officers
  • Loan processors
  • New account specialists
  • Fraud and auditing professionals

Meet the presenter, Rick Menton
Rick Menton is the president of Menton Consulting, Inc., Tulsa, Oklahoma.  Prior to forming his company, Rick spent 23 years with the Oklahoma and Minnesota Credit Union Leagues in senior management positions.  Additionally, he has worked as a marketing executive, lender, and collector for credit unions and consumer finance companies.

For the past several years, Rick has received outstanding reviews as the presenter of CCUL’s one-day Basic Lending Seminar and Consumer Lending 101 webinar.  Rick has made presentations in 35 states for state credit union trade associations and credit unions.  Additionally, he has made presentations for CUNA, the World Council of Credit Unions, and the Combined Council of Auto Credit Unions.

  Credit union staff who are responsible for locating members with problem loans or accounts, such as: • Collectors • Loan officers • Loan processors • New account specialists • Fraud and auditing professionals
Registration Investment: Power Learner Passport - (click for details)
   


Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

eTrain’s Webinar Series: Quality education brought to your credit union at a low cost.

Want to know more about all the upcoming eTrain webinars?
Just call the League at (800) 472-1702, option 2.

   

ARCHIVED WEBINAR PURCHASING REQUEST
You are registering for an archived audio/visual presentation. Simply complete the registration information below and submit. Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted.

Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.

Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.