Education & Training Services


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eTrain: What Every Teller Should Know about Checks for Payment & Deposit

Can your tellers explain the critical items they need to know when taking checks for deposit or paying checks drawn on your credit union (two completely different lists of information)?

Get the information at this basic program, created especially for your credit union’s front-line staff, as attorney and credit union compliance authority Ty Parker discusses:

  • The two (2) major categories of loss problems with checks,
  • The two (2) primary tools used to recover losses on checks,
  • The key types of endorsements and how each type of endorsement affects your credit union as both a payor and depositary institution, and
  • Critical rights that must be evaluated before paying a check drawn on your credit union or accepting a check for deposit drawn on another institution.

Since every credit union issues its own checks and accepts checks for deposit, every teller/employee should know this information. If your credit union is going to provide excellent service and be able to prevent and recover check losses, it is crucial that your tellers attend this program!

For a more in–depth look at check payment issues, don’t miss the July 28 eTrain webinar “Advanced Check Issues to Prevent Losses & Provide Service”, also presented by Ty Parker.

Who Should Attend?
Credit union professionals who receive checks for member deposit, payment, or cash, especially in these positions:

  • Teller
  • Member Service
  • New Accounts
  • Lending
  • ATM Specialist
  • Mail Processor

Meet the presenter, Ty Parker:
Ty Parker is a nationally recognized attorney and speaker on financial institution operational and compliance topics, who over the last 20 years has taught compliance programs for 45 Credit Union Leagues, the Credit Union National Association (CUNA), the National Credit Union Administration (NCUA) and numerous credit unions and financial institutions.

  California credit union professionals who create check processing policies and procedures or who handle checks, especially in these positions: • Compliance • Member Service • Operations • Teller • New Accounts • Training
Registration Investment: Power Learner Passport - (click for details)

Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

eTrain’s Webinar Series: Quality education brought to your credit union at a low cost.

Want to know more about all the upcoming eTrain webinars?
Just call the League at (800) 472-1702, option 2.


You are registering for an archived audio/visual presentation. Simply complete the registration information below and submit. Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted.

Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.

Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.