Education & Training Services


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eTrain: Effective Vendor Contract Negotiation, Review, & Management

The ten things your vendors don’t want you to know about contracts!

Imagine if there was a relatively painless way to save money and improve efficiency at your credit union? Well, here it is! Improved contract management. 

Think about this:  How much of your Credit Union’s budget is spent on third party relationships? Outside vendors are an essential element of credit union operations and their contracts are a regular part of our life. But too often contracts are signed without a full review or understanding of any terms beyond price and delivery date. Unfortunately, what you don’t know can hurt you. 

Face it, the contract that the vendor provides is basically their "wish list" of terms and conditions. Worse yet, it was drafted by THEIR attorney with the sole purpose of locking you into their deal. This session is designed to educate you on the basics of effective contract negotiation, review and management. Better yet, David Reed is a former Vice President and General Counsel of a Credit Union and has the inside scoop on maximizing vendor relationships and contract management systems.

This session will cover:

  • Conducting a credit union vendor inventory and analysis
  • The essential elements of vendor due diligence
  • Basic contract drafting tips – From term of contract to confidentiality to level of service
  • What should be negotiated and how?
  • The essential elements of problem resolution

Who Should Attend?
This program is important for all credit union professionals who negotiate contracts with outside vendors.

Meet the presenter, David A. Reed:
Attorney, author, consultant and nationally recognized speaker, David A. Reed is founder of CU Doctor, a full service credit union consulting practice. Mr. Reed provides guidance to credit unions on establishment and revision of credit union policies and procedures, organizational compliance, collections, security, contractual agreements, regulatory matters and corporate governance. His engaging speaking style has garnered him status as a regular lecturer nationwide on topics such as regulatory compliance, consumer lending, bankruptcy and collections. He also offers facilitation services and a full range of on-site training programs.

A former bankruptcy attorney and Vice President and General Counsel of a large credit union, Mr. Reed is an expert particularly in the areas of bankruptcy and collections. He has been selected to train NCUA Field Examination and Audit Staff on bankruptcy matters and serves as editor of several industry manuals. He is also a Certified Compliance Officer.

  Credit union professionals and volunteers who work with outside vendors, especially in these positions: • Security • Internal Audit • CEO • CFO • Operations • Senior Management • Board of Directors • Supervisory Committee
Registration Investment: Power Learner Passport - (click for details)

Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

eTrain’s Webinar Series: Quality education brought to your credit union at a low cost.

Want to know more about all the upcoming eTrain webinars?
Just call the League at (800) 472-1702, option 2.


You are registering for an archived audio/visual presentation. Simply complete the registration information below and submit. Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted.

Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.

Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.