Education & Training Services

ETRAIN ANYTIME WEBINAR PURCHASING REQUEST

Please start your registration process by selecting your Credit Union.

You are registering for an audio/visual presentation archived for your convenience.

We are offering a variety of archived presentations for your convenience. Simply complete the registration information below and submit, and you will receive a link to this exciting presentation. Add more value to the information you are receiving by sharing this audio/video event with all of your team members.

Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted. Your archive will be sent to the email address provided within two (2) business days from the date it was ordered. Your program's link and handout will be included in your confirmation letter. You may view the program as many times as you want within 60 days of receiving the archive link.

Thank you for signing up for one of our informative audio/visual webinar presentations.
Make sure you select the correct presentation you plan on receiving!

PROGRAM DESCRIPTION
eTrain: Membership & Account Ownership

This program is intended especially for California credit union audiences.

Your members trust you to be an account ownership expert.

They turn to you and your credit union to help them make membership and account ownership choices that will fit their financial needs and safeguard their future.

Do you understand the rules and guidelines well enough to fulfill that trust?

Get the knowledge you need to inform members of all their options so they can make wise account ownership and joint ownership decisions and complete the proper account documentation.

You’ll learn the answers to these questions and much more:

  • Must all credit union members deposit par value?
  • What rights do joint owners have?
  • Can you remove a joint owner without consent?
  • Is a membership automatically terminated when the share balance is zero?
  • What is the procedure for expelling a member?
  • Can a minor have an account without an adult?
  • What documents should you obtain in order to open a business account?

Meet the presenter, Mary-Lou Heighes: Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs and compliance training and assistance. She provides compliance training all over the country for various state leagues and credit unions, and also speaking at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, has conducted dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. She spent many years working on the very laws and regulations she trains on today.

Mary-Lou has been involved in the credit union movement since 1989. She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business.

Who Should Attend?
California credit union staff in these positions or departments:  

  • Member Service 
  • Teller
  • Branch Manager
  • Operations
  • Compliance
  • Training & Professional Development
Registration Investment: Power Learner Passport - (click for details)
$189 League members ARCHIVE
$299 Non-League members ARCHIVE
   


Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

eTrain’s Webinar Series: Quality education brought to your credit union at a low cost.

Want to know more about all the upcoming eTrain webinars?
Just call the League at (800) 472-1702, option 2.

   

ARCHIVED WEBINAR PURCHASING REQUEST
You are registering for an archived audio/visual presentation. Simply complete the registration information below and submit. Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted.

Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.

Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.