Education & Training Services


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eTrain: Cross Selling Your Lending Services

Consultative member service and cross-selling of our lending products is a reality in today's lending environment. Many institutions are implementing cross-selling strategies, including auto-payments, product bundling, and pre-approvals.

This webinar will examine what credit unions are doing with their lending portfolio to maximize their membership as well as determine which cross-selling strategies are actually driving an increase in lending revenue.

Meet the presenter, Brandi Stankovic: Dr. Brandi Stankovic is a dynamic and results-driven executive with 15 years of experience in providing solutions for clients nationwide, including award-winning education, strategic planning, business development and philanthropy. She specializes in creating a customized and personal experience with each of her clients while maintaining contemporary vision and design. Her passion for education and outreach is reflected in her work.

Brandi was the founder and President of BLS Consulting, an executive consulting firm specializing in education and event planning. BLS was founded to provide strategic consulting while utilizing innovate methods of service delivery, including marketing, planning, communication, educational initiatives and sales and facility management. She has traveled nationally and internationally delivering consulting services, training, and event planning services. BLS Consulting was a partner of MSA, and in 2011, the two organizations combined efforts. Prior to BLS, Brandi worked as the Vice President of Marketing and Administration for Ventura County Credit Union, $500m southern Californian credit union, as well as the Director of Education at Harland Educational Services for over 9 years.

Brandi is an avid volunteer. She is a Credit Union Development Educator (DE) and the volunteer manager at Aid for Aids Nevada. She is also a member of the World Council of Credit Union's Global Women's Leadership Network and the United Way's Women's Leadership Council. Brandi was also recently named to the Credit Union for Kids, Young Leaders for Kids Board.

Brandi is a professor of business at the College of Southern Nevada and is certified in teaching English as a foreign language. She is a proud member of the Nevada Wolfpack as she received her undergraduate degree in Finance and Economics from University of Nevada. She earned her MBA at USD and her Doctorate in Organizational Leadership at Pepperdine University.

Who should attend?
This program is important for all credit union professionals whose staff provides member service and sales, especially in the following departments:

  • Consumer Lending
  • Real Estate Lending
  • Member Service 
  • New Accounts 
  • Teller
  • Call Center 
  • Card Services
  • Marketing
Registration Investment: Power Learner Passport - (click for details)
$189 League members ARCHIVE
$299 Non-League members ARCHIVE

Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

eTrain’s Webinar Series: Quality education brought to your credit union at a low cost.

Want to know more about all the upcoming eTrain webinars?
Just call the League at (800) 472-1702, option 2.


You are registering for an archived audio/visual presentation. Simply complete the registration information below and submit. Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted.

Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.

Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.