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Don’t keep your credit union’s money management products and services a secret from your members! They need to know about all the ways you can help, especially in this tough economy, and selling is the way to do it.
How do you motivate, energize, and coach your credit union staff to a total commitment to sales excellence?
Get the leadership and coaching techniques and tips you need to create a top-notch sales team. Let the Leagues’ Senior Training Consultant Kate McPike show you:
Defining a Sales Culture
Preparing Your Credit Union and Staff for New Sales Standards
Keeping the Spirit Alive
Who Should Attend?
This program is important for all credit union managers and supervisors whose staff provides member service and sales, especially in the following: departments:
Meet the presenter, Kate McPike:
As Custom Training Manager for the California Credit Union League, Kate McPike is responsible for developing and delivering training programs for all credit union staff and volunteers.
Kate’s training expertise draws from over 12 years of experience in the financial services industry and over 15 years in training and development. Her program topics include: teller and member service skills, time management, communication, teambuilding, robbery, conflict resolution, interviewing skills, and supervisory skills. She also conducts strategic planning sessions as well as board development training.
|Program length||90 Minutes|
|Power Learner Passport - (click for details)
Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff dont even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!
eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.
eTrains Webinar Series: Quality education brought to your credit union at a low cost.
Want to know more about all the upcoming eTrain webinars?
ARCHIVED WEBINAR PURCHASING REQUEST
Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.
Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.