|Ready to register? Please select your credit union:|
Members who visit your office can clearly see your professional, competent image. But what about when they call you on the telephone?
As the voice of your credit union, you must project credibility and confidence in your telephone communication. Get the tips and techniques for expert telephone service from nationally-known communication expert Stacey Hanke.
You’ll learn how to:
Who Should Attend?
Meet the presenter, Stacey Hanke:
Stacey Hanke is co-author of the book; Yes You Can! Everything You Need From A To Z To Influence Others To Take Action. She is also a featured author in the book; Conversations on Success along with Chicken Soup for the Soul author, Jack Canfield.
Stacey is founder of 1st Impression Consulting, Inc. She helps individuals eliminate the static that plagues communicative delivery - to persuade, sell, influence and communicate face-to-face with a clear message. She has trained over 15,000 people to rid themselves of bad body language habits and choose words wisely. She has delivered over 500 presentations for business leaders in the financial industry to the healthcare industry to government and everyone in between. She has inspired thousands as a featured guest on media outlets including SmartMoney magazine, Business Week, Lifetime Network, Chicago WGN, and WLS-AM.
|Program length||90 Minutes|
|Power Learner Passport - (click for details)
Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff dont even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!
eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.
eTrains Webinar Series: Quality education brought to your credit union at a low cost.
Want to know more about all the upcoming eTrain webinars?
ARCHIVED WEBINAR PURCHASING REQUEST
Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.
Please remember that webinars are sold per Internet/phone connection. Unauthorized distribution of links and passwords may result in additional costs per connection.