PROGRAM DESCRIPTION
eTrain: Cross Selling Your Deposit Services
 
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Cross-selling is critical in today's business environment to increase wallet share, improve retention, and increase profit base. As many credit unions know, there is much research on the stickiness of a member with multiple products with the credit union. 

This webinar will discuss the following questions:

  • How do we increase deposits to offset attrition?
  • How do we maximize our existing memberships?
  • How do we manage our accounts in an environment of fee regulations and controls?

Meet the presenter, Brandi Stankovic:

Brandi Stankovic is an organizational change expert and motivational speaker with a creative, people-centric, and results-driven approach to problem solving and planning. She has more than 15 years of experience in providing solutions for clients, including award-winning education, strategic planning, leadership transition and human capital management.

Brandi is a senior partner of Mitchell Stankovic and Associates, a global strategic consulting firm. Brandi spends her time consulting with CEOs and their teams, writing books and articles related to leadership and organizational health, and speaking to audiences from across the globe.

Prior to MSA, Brandi worked as the Vice President of Marketing and Administration for Ventura County Credit Union, $500m southern California credit union, as well as the Director of Education at Harland. 

Brandi is the Young Leaders vice chair for CMN Hospitals Credit Unions for Kids, the HRD Network Board consultant, World Council of Credit Union’s Global Women Leadership Network sister society advisor USA, volunteer manager at Aid for AIDS Nevada, and a Development Educator CUDE and I-CUDE.

Brandi is also a professor of business at the College of Southern Nevada and is certified in teaching English as a foreign language. She received her Bachelors in Finance and Economics, Masters of Business Administration and Doctorate in Organizational Leadership. 

Who should attend?
This program is important for all credit union professionals whose staff provides member service and sales, especially in the following departments:

  • Consumer Lending
  • Real Estate Lending
  • Member Service 
  • New Accounts 
  • Teller
  • Call Center 
  • Card Services
  • Marketing
Registration Investment: Power Learner Passport - (click for details)
$189 League members ARCHIVE
$299 Non-League members ARCHIVE
   


Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

eTrain’s Webinar Series: Quality education brought to your credit union at a low cost.

Want to know more about all the upcoming eTrain webinars?
Just call the League at (800) 472-1702, option 2.

   

ARCHIVED WEBINAR PURCHASING REQUEST
You are registering for an archived audio/visual presentation. Simply complete the registration information below and submit. Please make sure all of your information is complete and accurate. You will receive a confirmation email letting you know that your registration has successfully been submitted.

Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.

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