eTrain: Dormant Accounts & Escheat Procedures
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Presented by Mary-Lou Heighes, President, Compliance Plus, Inc.
This program is intended especially for California credit unions.
Each year, your California credit union must report certain inactive accounts to the state, and then remit the unclaimed funds to the State of California the following summer. 

Do you know the rules?

Join credit union compliance expert Mary-Lou Heighes for this basic look at the regulations, procedures, and forms that govern dormant accounts and the state of California’s right to escheat, or take, those unclaimed accounts.

Get answers to these questions:

  • How long must you hold an inactive account before escheating it to the state?
  • What steps must you take to locate a member before you escheat his funds to the state?
  • What is the absolute deadline to send a notice of escheat?
  • What is the maximum locator fee you may charge the member?
  • What happens if a member wants to claim his account after his funds have been escheated?

Who Should Attend?

  • Member Service
  • New Accounts
  • Branch Manager
  • Call Center
  • Operations
  • Compliance
  • Training

Meet the presenter, Mary-Lou Heighes:
Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs. She provides compliance training all over the country for various state leagues and credit unions, and also speaks at numerous credit union conferences. Mary-Lou has been an instructor at regulatory compliance schools, conducts dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. For the past eight years, she has also spent many long hours drafting, rebutting, and advising on legislative issues at the state and federal level.

Mary-Lou has been involved in the credit union movement since 1989. She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business.

Program length: 90 Minutes
Registration Investment: Power Learner Passport - (click for details)

Your first class ticket to Internet training, eTrain is designed just for credit unions. You and your staff don’t even have to leave your office; the training comes to you! An Internet connection and a separate phone line is all you need!

eTrain Webinars are a convenient and cost effective way of bringing quality education to your credit union. The PowerPoint slides are delivered through the Internet, and the audio portion of the program is delivered through your computer or a separate phone line.

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