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A collectors’ job is not easy. And if you’re new or inexperienced in collections procedures, how do you even know where to begin?
Get the communication and collection skills you need to be more successful with credit union lending expert Rick Menton in this webinar, packed with operational guidelines for a methodical, organized approach to credit union collections. Even experienced collectors can get valuable tips and techniques for handling delinquent loans and accounts.
Mr. Menton will utilize real life experiences from his years in collections to emphasize and highlight information. Case studies and group exercises are integrated in the program.
Who Should Attend?
Credit union staff that are responsible for handling problem loans or accounts, such as:
About the presenter, Rick Menton:
Rick Menton is the president of Menton Consulting, Inc., Tulsa, Oklahoma. Prior to forming his company, Rick spent 23 years with the Oklahoma and Minnesota Credit Union Leagues in senior management positions. Additionally, he has worked as a marketing executive, lender, and collector for credit unions and consumer finance companies.
For the past several years, Rick has received outstanding reviews as the presenter of CCUL’s one-day Basic Lending Seminar and Financial Counseling for Loan Officers and Skip Tracing webinars. Rick has made presentations in 49 states for state credit union trade associations and credit unions. Additionally, he has made presentations for CUNA, the World Council of Credit Unions, and the Combined Council of Auto Credit Unions.
|Program length:||90 Minutes|
|Registration Investment:||Power Learner Passport - (click for details)
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Your program’s link and handout will be emailed to the email address on your registration within two (2) business days after we receive your registration. You may view the archive as many times as you want for 60 days after you receive the program link.
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