eTrain: Truth in Savings Act, Regulation D, & Regulation E Compliance —
26, 2013 —
10:00-11:30 a.m. PT
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Make sure your credit union and your service providers are in compliance with current Truth in Savings (TISA), Regulation D (Reserve Requirements),and Regulation E (Electronic Funds Transfer Act) rules.
Learn about the Truth in Savings requirements for each step of the deposit account process, including marketing deposit accounts, opening new accounts, periodic statements, overdraft coverage, changes in account terms, and the Regulation E requirements for electronic transactions. Credit union compliance expert Mary-Lou Heighes will give you a step-by-step review of your compliance responsibilities, including Regulation D (Reserve Requirements), as she discusses these questions and much more:
- What must you include in deposit account marketing? What may you omit?
- What disclosures must you provide to a new account holder?
- What is the correct wording for overdraft coverage opt-in/opt-out disclosures and forms?
- What are the formatting and placement rules for TISA information on periodic statements?
- When a deposit account’s terms or structure changes, must you provide additional documentation?
- What transactions are included and excluded by Regulation E?
- How should Regulation E error claims be handled?
Who should attend?
Managers and supervisors in these departments:
- Member Service
- Business Development
- Training & Staff Development
Meet the presenter, Mary-Lou Heighes:
Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs and compliance training and assistance. She provides compliance training all over the country for various state leagues and credit unions, and also speaking at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, has conducted dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. She spent many years working on the very laws and regulations she trains on today.
Mary-Lou has been involved in the credit union movement since 1989. She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business.
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