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eTrain: Compliance for Opening Accounts Online
Presented by Chris Collver, VP of Compliance, Altura Credit Union
What policies and procedures should you and your credit union have in place to minimize compliance and fraud risk when you open new member accounts online?
Your Bank Secrecy Act compliance risk escalates when a new member comes to your credit union through the Internet instead of in person. Let compliance expert Chris Collver give you the guidelines that should be included in your policies and procedures to control your risk without sacrificing new member convenience.
You’ll get the answers to these questions:
- Should you accept electronic copies of identification?
- Do the rules change for checking OFAC, CIP, & CDD when you open an account online?
- When should you make new deposit funds available? When must you make them available?
- When and how should you provide required disclosures?
- How soon must you issue any requested checks or debit cards?
Who Should Attend?
Credit union professionals who open or manage accounts online, especially in these departments:
- Call Center
- Member Service
- Risk Management
- Information Technology
Meet the presenter, Chris Collver:
Chris Collver is Vice President of Compliance at Altura Credit Union, where he is responsible for compliance, enterprise Risk, BSA/AML, and vendor management. Prior to joining Altura, he worked for the California and Nevada Credit Union Leagues for 12 years in the Research & Compliance department. Chris also worked at SAC Federal Credit Union in Nebraska for 15 years, where he managed several operational areas. While he enjoys compliance, his favorite thing to do is to spend as much time as possible with his wife and three children.
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