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Compliance for Opening Accounts Online

What policies and procedures should you and your credit union have in place to minimize compliance and fraud risk when you open new member accounts online? Your Bank Secrecy Act compliance risk escalates when a new member comes to your credit union through the Internet instead of in person. Let compliance expert Chris Collver give you the guidelines that should be included in your policies and procedures to control your risk without sacrificing new member convenience.

You’ll get the answers to these questions:

  • Should you accept electronic copies of identification?
  • Do the rules change for checking OFAC, CIP, & CDD when you open an account online?
  • When should you make new deposit funds available? When must you make them available?
  • When and how should you provide required disclosures?
  • How soon must you issue any requested checks or debit cards?

Who Should Attend:

Credit union professionals who open or manage accounts online, especially in these departments:

  • Call Center
  • Member Service
  • Operations
  • Compliance
  • Risk Management
  • Information Technology
  • Training

About the Presenter:

As Director of Compliance Services and Development Chris oversees PolicyWorks' partnership with the California, Nevada and Ohio Credit Union Leagues. He oversees the compliance services for League partners beginning June 1 including compliance inquiries and tracking and informing credit unions of regulatory changes. Chris provides a comprehensive resource of federal credit union regulations and offers training and education services to credit union professionals.

Chris has over 14 years of compliance experience and has been working in the credit union movement for over 30 years. Chris previously worked as Manager of Research & Compliance as well as Senior Regulatory and Legislative Analyst for the California and Nevada Credit Union Leagues. Chris brings extensive knowledge of laws and regulations affecting credit unions' compliance and operations. Chris most recently held the position of Vice President of Compliance and ERM at a large credit union in California where he was responsible for developing, implementing and maintaining the credit union's compliance program, encompassing BSA/AML, consumer protection laws and regulations, vendor management and fraud investigation.

Registration Investment: FREE for Power Learner Passport
$195 for League Member Non-PLP

$390 for Non-League Members

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