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eTrain: Regulation CC, D & E Compliance

Regulation CC, D, & E Compliance 

What do Regulation CC (check holds and Check 21), Regulation D (Reserve Requirements), and Regulation E (Electronic Funds Transfer) all have in common?

They all affect our member's accounts and how the credit union deals with them. In this webinar, compliance expert Mary-Lou Heighes will discuss:

  • The maximum timeframes for making deposited funds (even cash) available for withdrawal
  • The parameters for issuing access devices
  • The error resolution procedures for substitute checks and claims regarding loss or theft of an access device or other unauthorized electronic fund transfers
  • The International Remittance rules for electronic transmission of funds to other countries
  • The restrictions on certain transfers on non-transaction accounts such as share and money markets

Who should attend?
Managers and supervisors in these departments:

  • Compliance
  • Member Service
  • Teller
  • Operations
  • Training & Staff Development

Meet the presenter:
Mary-Lou Heighes, CUCE, is President and founder of Compliance Plus, Inc., which helps credit unions large and small with the development of compliance programs and compliance training and assistance. She provides compliance training all over the country for various state leagues and credit unions, and also speaks at numerous credit union conferences throughout the country. Mary-Lou has been an instructor at regulatory compliance schools, has conducted dozens of webinars for credit union related organizations throughout the country, and has written articles for Credit Union Magazine. She spent many years working on the very laws and regulations she trains on today.

Mary-Lou has been involved in the credit union movement since 1989. She spent five years working in credit unions and seven years providing compliance assistance through the Information Hotline and writing and editing TIPs bulletins advising credit unions to changes to regulations affecting credit union business.

Registration Investment: FREE for Power Learner Passport
$195 for League Member Non-PLP Purchase

$378 for Non-League Members

Want to know more about all the upcoming eTrain webinars?
Email us at or call (800) 472-1702, option 2.

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